Confirming your Kisi Account

This article will walk you through the process of creating your Kisi Account. The account is used to access River Walk facilities using the Mobile App (Accounts are not required if you are using a Keycard of Key chain FOB).

Before you can create your Kisi account, you must first be added to the River Walk membership by a River Walk board member. This is done when a new Resident registers on the River Walk website, or a new Non-Resident purchases a pool membership.

You will receive a Access River Walk email from Kisi

Click the Sign In / Create Account link in the email.

Enter your Name and Password. Accept the Terms & Conditions. Click Sign Up.

You have completed the setup of your Kisi account.


You can now download and login to the mobile app. Use the same email and password you used to create your Kisi account to login to the mobile apps.


Note – if you did not receive the confirmation email, please go to the link below and request the confirmation email:

If your email is already confirmed, and you did not receive the River Walk Access email noted above, please email [email protected] and we can resend the email to you. Please allow 24 hours for your volunteer board members to reply to this request.